
On the other hand, 80% of people switch to other brand competitors in an instant due to bad experiences with business customer service. Groupon customer service representatives consider your perception, opinion, cultural influence, and emotions.ħ7% of people in the United States become brand ambassadors for businesses that offer top-notch customer service. Customer service is complex in that the customer agents/representatives should be knowledgeable and consumer-focused. Having superior customer service is crucial for every brand to thrive in a competitive marketplace in the United States.



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